Now booking design-partner clients · Email-first, no sales calls

Cloud, backup, and disaster recovery — done plainly for Melbourne small business.

By a real local person you can email, not a ticket queue. Get off the old server, into the cloud, properly backed up. From $79/user/month — 25% below the Melbourne benchmark.

Get a free quote — by email Or see our pricing

No phone calls unless you ask for one. We'll email back the same business day, full stop.

Same-business-day email reply
25% below Melbourne benchmark
30-day exit, no lock-in
Microsoft Solutions Partner

app.bluestonetech.com.au / clients / pratt-co / backup

live

Backup & Recovery Health

Pratt & Co Lawyers · 18 staff

Last sync

2 May 2026 · 09:14

Microsoft 365 backup

All good · last test 28 Apr

healthy
OneDrive + SharePoint

1.2 TB protected · Sydney AU

healthy
Endpoint backup (18 laptops)

18 / 18 healthy · image-level

healthy
Server backup (Azure)

Immutable · last restored 22 Apr

healthy
Disaster recovery plan

Documented · tested 14 Apr

healthy
Recovery time objective (RTO)

4h · met in last 3 tests

4h target met

Last 3 tested restores

target 4h

14 Apr

3.6h M365 mailbox
07 Mar

3.9h File server
14 Feb

3.2h SharePoint site

Priya N. · Named engineer

Online · 12-min avg email reply

Incidents · 30 days

↓ 2 vs prior

Three things every small business needs from IT

Foundational, but essential.

Cloud

Get off the old server, into the cloud.

Microsoft 365, SharePoint, Azure — modern workplace tools that work from anywhere.

Server retirement migration (Server 2016 / 2019 EOL)
Microsoft 365 / Google Workspace setup + migration
SharePoint Online file hub
Microsoft Teams Phone (cloud telephony)
Azure infrastructure + backup configuration
Microsoft Copilot deployment + governance
Old VPN replaced by Conditional Access

See full cloud services

Backup

Data that actually restores.

Microsoft 365, laptops, servers — all backed up immutably in Sydney. Restore-tested every month.

Microsoft 365 immutable backup (mail + OneDrive + SharePoint + Teams)
Laptop / desktop image-level backup
Server backup (standard + Datto BCDR instant-recovery)
Wasabi Sydney offsite copy
Monthly automated restore tests + written verification
Long-term archive (7-year retention, Privacy Act aligned)
Ransomware-defensive backup strategy

See full backup services

Recovery

If something breaks, there's a path.

Documented disaster recovery plan + quarterly real restore drills. This is what your cyber insurer asks at every renewal.

Business Impact Analysis (BIA — what can't be down)
Documented DR/BCP plan + runbooks
Quarterly real restore drills (rotating systems)
Tabletop exercises (ransomware / data leak / natural disaster)
24/7 incident response (via partnered specialist)
Cyber insurance renewal evidence pack
OAIC notifiable data breach trigger workflow

See full recovery services

Built on platforms
your insurer recognises

Microsoft Solutions PartnerCloudflareDattoWasabiSentinelOneVeeam

Cloud Migration · 3 fixed-price packages

Get your business off the old server. Into the cloud. Properly.

Server 2016 reaches end-of-support on 12 January 2027. We're the first Melbourne MSP to publish migration project pricing — three options, fixed scope, fixed price, dates in writing.

See the migration playbook

Quick Lift Server Retirement

$6,900

4 weeks · 10–25 users · just get the server off the wall before Server 2016 EOL

Learn more ⭐ Most popular

Modern Workplace Migration

$14,500

8 weeks · 15–50 users · full M365 + SharePoint + UEMS

Learn more

Strategic Cloud Landing Zone

$29,000

12 weeks · 30–100 users · Azure landing zone + LOB workload

Learn more

Old server retired

Goodbye to the rack

M365 fully migrated

Email · OneDrive · SharePoint · Teams

Backup tested + immutable

Sydney AU · monthly drill

DR plan signed-off

Quarterly tested restores

Backup & Disaster Recovery

Your data, actually recoverable.

Microsoft doesn't back up your M365 data — that's on you. Standard plan and up include immutable Sydney-region backup of mailboxes, OneDrive, SharePoint, Teams chat, plus image-level endpoint backup. Tested every month, sign-off in writing.

See backup architecture

Microsoft 365 backup

Exchange + OneDrive + SharePoint + Teams chat · immutable · Australian region

Standard, Secure+

$8/user/mo

Endpoint backup

Image-level · immutable · monthly automated restore test

Standard, Secure+

$15/endpoint/mo

Server backup — standard

Image-level + Wasabi Sydney immutable copy · ~24h recovery

Add-on, any plan

$120/server/mo

Server backup — Datto BCDR

Datto SIRIS appliance + instant local virtualisation · <4h recovery

Add-on, any plan

$350/server/mo

Tested restore service

Monthly automated restore + quarterly full-system drill with written sign-off

Secure+ includes quarterly

$1,800/yr

DR/BCP Foundation · one-off

$4,500 · 4 weeks · documented + tested

Written DR plan + runbooks + tabletop exercise + a real tested restore on each critical system — bound deliverable, ready to hand to your insurer at the next renewal.

Backup architecture · sample data flow

Microsoft 365 / Google Workspace

Universal SMB tooling, configured properly.

M365 administration is in every recurring plan. Migration from Google Workspace, on-prem Exchange, or shared inboxes is $3,500 fixed for ≤25 seats. Copilot rollout with governance + training is $2,500 for 30 days.

See Microsoft 365 services

M365 Migration ≤25 seats

$3,500

Weekend cutover · Google / on-prem / shared inbox.

Copilot in 30 Days

$2,500

Governance policy · pilot · training · adoption report.

M365 backup (per user)

$8/mo

Immutable Sydney AU. Standard + Secure+ include this.

Modern device management

UEMS

Auto-update · app deploy · lost-device wipe · BYOD policy. Standard +.

Identity & productivity projects · 7 fixed-price packages

Get more from the Microsoft 365 you’re already paying for.

Most small businesses pay full price for Microsoft 365 and use about 30% of it. We package the parts that usually sit unused — single sign-on, conditional access, password management, joiner-leaver automation — into seven fixed-price projects. No new tools to buy. Just the Microsoft licences you already have, properly configured.

Each project is fixed-price, fixed-scope, and most finish inside 3 weeks. All require an existing Microsoft 365 Business Premium / E3 / E5 tenant (except Password Manager Rollout).

SaaS SSO via Entra ID

Stop your team from juggling passwords. Single sign-on for the SaaS apps you actually use.

$1,800 ex GST

2 weeks

Single sign-on configured for 5 SaaS apps via Microsoft Entra ID
SCIM auto-provisioning where the app supports it (accounts created and removed automatically as people join and leave)
User acceptance testing

See project details ⭐ Most popular

Conditional Access Baseline

Eight policies that block 90% of credential attacks. Designed and deployed in three weeks.

$2,400 ex GST

3 weeks

Eight production-ready Conditional Access policies designed and deployed
Block legacy authentication · Require MFA for all users · Geo-fence to permitted countries
Require compliant device · Block high-risk / impossible-travel sign-ins

See project details

Joiner-Mover-Leaver Automation Pack

New hire on Monday, your IT does the rest. Same when someone leaves.

$1,200 ex GST

2 weeks

PowerShell + Power Automate workflow triggered by HR signal (new hire, role change, departure)
Joiner: account created, licences assigned, security groups added, mailbox configured, welcome email sent
Mover: groups updated based on new role, old access revoked

See project details

Password Manager Rollout

Stop using "Password123!" One vault, one master password, MFA everywhere.

$900 ex GST + licence passthrough

1 week

Tenant setup (1Password Business or Bitwarden Teams — your choice)
Policy design (password complexity, vault sharing, recovery)
Recommended shared vault structure for your team

See project details

Managed DMARC

Stop scammers spoofing your domain. Most Australian SMBs don't have this set up.

$290 setup + $90/month

Setup 1 week; monthly review thereafter

DMARC, SPF, and DKIM records configured for your domain
Move from p=none → p=quarantine → p=reject over 90 days, with monitoring
Monthly DMARC compliance report — see who's trying to spoof your email

See project details

Privileged Access Cleanup

Most Melbourne SMBs have 4–8 Global Admin accounts. They should have one or two.

$1,500 ex GST

2 weeks

Audit of all Global Admin / Privileged Role accounts in your Microsoft 365 tenant
MFA enforcement on every privileged account
Break-glass emergency account configured (with secure procedure for use)

See project details Start here

Identity-First 2-Hour Audit

Don't know where to start? Two hours, one report, prioritised by risk.

$390 ex GST

2 hours of audit + same-day written report

Quick inventory of who has what access in your Microsoft 365 tenant
MFA status check across every account
Password reuse / weak password identification (without seeing the passwords)

See project details

See full pricing & project details Visit the Identity Projects hub

Pricing · 25% below the Melbourne benchmark

Real numbers. No quote forms.

1–3 person team? See Lite at $39/device. Need a flat-fee bundle? Micro Pack $299/mo (≤5 users).

See all 29 published prices

Essential

$79/user/mo

25% below Pronet $105 (Melbourne benchmark)

GST inclusive

For 5–25 staff growing teams. Email helpdesk with same-business-day reply, M365 management, and an antivirus baseline. The plan that ends "we keep meaning to fix that".

Email helpdesk Mon–Fri 8am–6pm · same-business-day reply
Microsoft 365 management + MFA
Antivirus + email security baseline
OS + 3rd-party app patching

Start with Essential

The unglamorous things that prevent emergencies.

Every recurring plan includes the boring fundamentals: a real engineer responding to email the same business day, OS + 3rd-party patching, antivirus + email security, M365 management. Standard upwards adds backup + modern device management. Secure+ adds DR + IR + vCIO.

See the full day-to-day catalogue

Why we can be 25% cheaper than Pronet

Not because we cut corners. Because we run lean on purpose.

Melbourne's only mid-size MSP that publishes its prices is Pronet, with an entry tier of $105/user/month. Our Essential plan is $79 — a full 25% lower.

We use the same backup vendors (immutable backup in Sydney), the same endpoint security stack (SentinelOne / Bitdefender / Defender), the same Microsoft Solutions Partner-aligned baselines, and the same Sydney-region cloud infrastructure. Same outcomes, not a stripped version.

The price difference comes from how we run, not what we run: no commission-paid sales team, no franchise royalties, no three layers of management. Just a deliberately small operator passing the saved overhead back to you.

$79

Essential plan, per user / month

−25%

Lower than Pronet's published Melbourne benchmark of $105

Sales commissions · franchise royalties · middlemen

Pronet $105 source: pronet.com.au · publicly stated on their site, verified May 2026.

Industries we know inside-out

We don't do "any business, any size".

Law firms

LEAP, PEXA, trust accounts, Law Institute of Victoria expectations.

View vertical

Accountants & advisors

Xero, MYOB, Class. Peak-season DR. ATO/TPB compliance overlay.

View vertical

Allied health clinics

My Health Record, APP, telehealth. Privacy Act 1988 + OAIC.

View vertical

Not-for-profits

M365 NFP licensing, board governance, donor data protection.

View vertical

How an engagement starts

Three steps. No procurement theatre.

We don't do six-month sales cycles. By week four you're either on a 30-day pilot with us, or you're not — and we've left you with a roadmap either way.

Email step one

01

Email us

Three lines about what you need. We read every one. No SDR, no qualification call, no pitch deck.
02

Free 1-page roadmap

Within two business days: what you have, what you're missing, what it'll cost — written down, in plain English.
03

30-day pilot

Real work on a 30-day exit clause. If the relationship is wrong, walk away with the handover pack.