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BlueStone Tech
Vertical · allied health · 3–25 staff

IT support for Melbourne clinics.

Dental, physio, psychology, GP — multi-clinician, mostly part-time, with My Health Record connected to your practice software and a Privacy Act bar that's higher than most industries. We handle the IT layer underneath.

Get a free quote — by email See pricing

Recommended for clinics

Standard + Privacy pack

$119 / user / mo · GST inc.

  • M365 backup + tested restores
  • NDB-aligned incident runbook
  • Telehealth Wi-Fi + guest network split
  • Annual cyber-insurance evidence pack

The five problems specific to allied health

We've already done the homework on your clinical stack.

01

My Health Record + practice management software

Cliniko, Best Practice, Halaxy, Power Diary — your booking and clinical software talks to ADHA. Misconfigure identity and the link breaks. We handle the M365 + auth layer.

02

Privacy Act 1988 + APP — the bar is higher for health data

Health information is sensitive personal data. Notifiable Data Breach reporting is 30 days from awareness. Our backup chain, MFA enforcement, and incident runbooks are designed for that bar.

03

Telehealth-ready Wi-Fi and meeting hygiene

Bandwidth-stable video for clinical consults, separated guest network for patients in the waiting room, locked-down meeting rooms. Modern device management ships the policy.

04

Multi-site, multi-clinician, mostly part-time

Clinicians work across sites and rotate days. Conditional Access + just-in-time licensing means you only pay for active clinicians and access automatically follows roster changes.

05

Cyber insurance is now an AHPRA-conscious decision

Underwriters are escalating health questionnaires. Documented MFA, patching, immutable backup, and incident response are all standard renewal questions. We hand back the evidence pack.

Compliance overlay · who expects what

Four regulators. One stack of evidence.

Privacy Act 1988 · APP

Australian Privacy Principles 6, 11, 12 — health data handling, secure storage, access requests within 30 days.
M365 DLP · access logging · encrypted backup · written response procedures.

OAIC · Notifiable Data Breaches

Eligible data breach notification within 30 days. Health data breaches almost always meet the threshold.
NDB runbook · 24/7 incident response · breach response retainer.

My Health Record / ADHA

Conformance for connected software, identified clinician access, audit logging.
Conditional Access policy · MFA on every clinician account · log retention.

Cyber-insurance underwriters

Documented Essential 8 controls, prior-incident disclosure, vendor access matrix.
Annual evidence pack · Secure+ plan inclusion.

Clinic FAQ

Common objections.

Do you support Cliniko / Best Practice / Halaxy / Power Diary?
Yes — we manage the M365 + identity layer underneath them. SSO where supported, MFA on every clinician account, conditional access for off-network use, and incident escalation if something goes wrong. Vendor application configuration is handled by the vendor or specialist consultant; we coordinate.
How do you handle My Health Record connectivity?
We configure the identity, MFA, and access controls that ADHA expects. Application-level My Health Record integration sits in your practice management software (Cliniko / Best Practice / etc.) — we make sure clinician identity, MFA and conditional access are all green so the connection stays compliant.
A patient sent us a subject access request. What do we do?
Standard plan onwards includes a documented data subject access request procedure. We help you locate the patient's data across M365, OneDrive, and SharePoint, prepare the package, and verify the requester before disclosure. The 30-day clock starts when you receive the request.
We're a 3-clinician practice. Are we too small?
Not at all. Lite ($39/device) covers very small allied health practices; Essential ($79/user/mo) is the typical fit at 5+ clinicians. We've designed for solo and small clinic practitioners as a deliberate vertical.
Same-business-day email reply · no sales calls

Want a quote for IT support for Melbourne allied health clinics? It takes 2 minutes.

We'll email back with a tailored proposal — no calls, no follow-ups you didn't ask for.

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