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BlueStone Tech
Service pillar · managed IT

Your IT department, in three layers.

Operations · Security · Compliance · Strategy. Pick your altitude. Switch any time. The bottom layer is non-negotiable; the layers above are what your insurer is now asking about.

The stack · what's bundled where

Same engineers. More altitude.

Every plan inherits the layer below. You're never paying twice for the same control. Move tiers any month — pro-rated, no penalty.

SECURE+

Strategy

vCIO · roadmap · budget · cyber insurance

SECURE+

Compliance

Essential 8 maintenance · evidence pack · NDB runbook

STANDARD

Security

Advanced EDR/MDR · M365 backup · UEMS · awareness training

ESSENTIAL

Operations

Help desk · monitoring · patching · M365 admin · MFA

What you get every month

The unglamorous things that prevent emergencies.

Help desk & remote support

Unlimited email tickets. Named engineer. Same-business-day reply during Mon-Fri business hours.

24/7 monitoring & patching

RMM agent on every endpoint. OS + 3rd-party patching. Alerting we triage before you see it.

Microsoft 365 administration

Tenant config, licence rightsizing, secure baseline, mailbox routing, SharePoint structure.

Endpoint security (EDR/MDR)

Defender for Business or SentinelOne baseline. Standard adds 24/7 SOC + active response.

Email & identity security

M365 anti-phishing, DMARC/SPF/DKIM, conditional access, MFA enforcement, FIDO2 for admins.

Modern device management (UEMS)

Auto-updates, app deployment, conditional access, lost-device wipe — tool-agnostic, picked to fit your stack.

Asset & lifecycle management

Procurement, deployment, refresh planning, secure disposal. Margin transparent.

Vendor management

ISP, telco, line-of-business app vendors. We sit between you and them so you don't have to.

Backup architecture · sample

From keyboard to immutable cold storage.

Standard and Secure+ plans include this entire chain. We test restores quarterly with written sign-off — your insurer's questionnaire row stays green.

Endpoint Defender + EDR M365 tenant Email · OneDrive · SharePoint Warm backup Veeam · 30-day RPO Cold archive Immutable · 7-yr retention RPO ≤ 24h · RTO ≤ 4h · tested quarterly

Pricing · published

Three per-user tiers + Lite per-device. Pick your altitude.

Essential

$79/user/mo

For 5–25 staff growing teams. Email helpdesk with same-business-day reply, M365 management, and an antivirus baseline. The plan that ends "we keep meaning to fix that".

See what's in Essential

Standard

$119/user/mo

For 10–50 staff who need cloud + backup done right. Adds Microsoft 365 backup, endpoint backup, advanced endpoint protection, and modern device management.

See what's in Standard

Secure+

$169/user/mo

For 30–100 staff, regulated industries, audit-driven clients. Adds vCIO, DR plan with quarterly tested restores, 24/7 IR via partnered specialist, and 10% off any migration project.

See what's in Secure+
Same-business-day email reply · no sales calls

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We'll email back with a tailored proposal — no calls, no follow-ups you didn't ask for.