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BlueStone Tech
Comparison · published prices, sources cited

BlueStone Tech vs Pronet Technology.

Melbourne managed IT pricing, side-by-side. We publish ours; Pronet publishes theirs. We compare them honestly so you don't have to chase two sales teams to find out.

Disclaimer: This page is based on pricing and service descriptions published on pronet.com.au and verified in May 2026. "Pronet" and "Pronet Technology" are trademarks of Pronet Technology Pty Ltd. If anything on this page is inaccurate, please email info@bluestonetech.com.au and we will correct it.

Dimension
BlueStone
Pronet
Edge

Entry-tier price (per user / month, GST inc.)

$79 (Essential)
$105
BS

Mid-tier price

$119 (Standard)
$160
BS

Number of published prices

29
2 tiers
BS

Microsoft 365 backup included

Standard plan upwards
Quote on request
BS

Email reply SLA

Same business day
Per contract
BS

30-day exit clause

Yes, no penalty
Per contract terms
BS

Sales process

Email-only, no sales calls unless requested
Standard sales cycle
BS

Microsoft Solutions Partner

Yes
Yes
tie

Sydney-region immutable backup

Yes (Wasabi + Veeam)
Yes
tie

EDR vendor

SentinelOne / Bitdefender / Defender
SentinelOne
tie

Bilingual support (EN + 中文)

Yes
English only
BS

Industry verticals with dedicated pages

4 (law, accounting, allied health, NFP)
Multiple industry pages
tie

Established since

2024 — boutique by design
2008 — mid-size scale
Pronet

Total team size signal

Small, founder-led
Larger team, multiple offices
Pronet

Sources: pronet.com.au/it-support-prices · bluestonetech.com.au/en/pricing · verified May 2026.

When to pick whom

Both are real options. Pick what fits.

Pick BlueStone if

  • You want published prices and no procurement theatre
  • You're 5–50 staff and don't need a 24/7 call centre
  • You speak Mandarin or work with Chinese-speaking colleagues
  • You've been quoted by Pronet and the discount on like-for-like spec matters

Pick Pronet if

  • You need a 24/7 phone-call helpdesk with named on-call rotations
  • You're 100+ staff with multi-state offices and prefer a larger vendor footprint

Frequently asked

The questions people ask before switching.

Are you saying Pronet is bad? You seem to keep mentioning them.
No. Pronet is a credible Melbourne MSP with 15+ years of operating history and one of the only mid-market players that publishes any pricing. We mention them because they're the public benchmark — comparing prices against an unpublished competitor isn't useful to anyone. If we ever say something inaccurate about them, please email us and we'll correct it.
How can your prices be 25% lower if you're using the same tools?
Three structural choices. First, no commission-paid sales reps — every email comes to a real engineer or the founder, not an SDR. Second, no franchise royalties or three-tier management — overhead stays low. Third, we deliberately stay small. The savings show up as price, not as service cuts. Same backup vendors, same EDR, same Sydney-region infrastructure, same Microsoft Solutions Partner-aligned baseline.
What happens if I want to switch from Pronet to BlueStone?
Standard transition: you give Pronet 30 days notice (per their contract). We start on the same day with a documented inventory of every system, integration and credential. We coordinate the handover so there's no service gap. A typical 25-staff firm completes the move in 4 weeks. We've done this before — the transition is uneventful, which is the point.
What if I'm under contract with Pronet?
If you're under contract, your two options are: wait until the contract end, or negotiate an early exit. Most MSP contracts have notice periods of 30–90 days. We can help you calculate the breakeven point — sometimes paying out a few months' notice is still cheaper over a 12-month horizon, sometimes it isn't. Honest advice either way.
Does the price gap close at higher tiers?
It widens. At Standard tier ($119 vs $160) you save 25%. At Secure+ ($169 vs the typical $200–250 market premium) you save 25–32%. The gap holds because the cost structure is different, not because we're cutting at the high end.
Where are these numbers from?
Pronet's $105 and $160 entry/mid-tier numbers are published on pronet.com.au and verified May 2026. If they update their pricing, we'll update this page. Our own prices are on bluestonetech.com.au/en/pricing — 29 lines, all in. If anything on this page is wrong, email info@bluestonetech.com.au and we'll correct it within one business day.
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